If you would like to place an order online with us you can either checkout as a guest or register for an account with us in the process of placing your first order.
Opening a account with us will reduce the amount of information you need to fill in for subsequent orders, and will also enable you the view all previous orders and keep track of your orders fully in our system. Also, by becoming a customer, we have your e-mail details on file and may periodically send out special offers and discount coupon codes. So it is worth registering, if you intend to use us in the future.
We do not store any banking information or credit card details for you, as these go through our third party payment solutions providers.
All transactions are carried out on third party servers. These servers are fully SSL secure so please rest assured your personal banking details will be 100% secure. You will be taken offsite briefly at the final stage of checkout so that your order can be processed securely by our payment partners. This is completely normal and a lot of online retailers choose this option of third party offsite payment processing. It is a lot safer and easier to implement on the website. We do not carry out any transactions on our website directly. Once your payment has been approved, you will automatically be re-directed back to VapePen.uk for your order confirmation message, you will also receive an e-mail confirmation almost immediately after placing your order and another e-mail notification once your order has been shipped.
There are two payment options available to you at checkout.
1) Credit / Debit Card - Online
All online Debit and Credit card Transactions are processed via SagePay. During payment you will see reference to: "DSTUBBS SALES" and "VapePen".
Transactions will appear on your Bank Statement as "DSTUBBS SALES".
accept Visa, Visa Debit, Visa Electron, Master Card, Maestro, Solo and
American Express Cards.
2) Bank Transfer
can opt to pay by bank transfer. The bank transfer details will be
displayed to you during checkout. These details will also be provided
in the order confirmation e-mail we send you. Please use your order
reference number when making a transfer to us. Once we have confirmed
your bank transfer payment, your order will be dispatched as soon as
VapePen.uk is owned and operated by Website Systems.
Website Systems™ is a trading name of Ecommerce Websites Ltd (Company Number: 10424417)